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Google doesnt recognize my phone

Discussion in 'Android Lounge' started by AdiA, Jun 29, 2022.

  1. AdiA

    AdiA Newbie
    Thread Starter

    Google has no idea which device I'm using. I've removed all devices I don't use months ago and it still thinks I'm using one of those 2 previous ones and rarely the current one, what should I do?
     



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  2. mikedt

    mikedt 你好

    Have you checked My Devices in your Google Account > Security?


    I have an "unknown" listed on my Google Account. Which was actually a Bluestacks session running on a Mac, last used in March 2018. As long as they're Signed out, it's OK I think.
    unknown.jpg
     
  3. AdiA

    AdiA Newbie
    Thread Starter

    OK thanks. I have but it won't let me do anything about them. I've changed my password several times, still it thinks I'm using one of 2 old phones.
     
  4. Stephanie Sy

    Stephanie Sy Newbie

    Try swapping the USB port the cable is plugged into. Sounds crazy but after 20 minutes of debugging this worked for me.
     
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    that sounds expensive to do. why would you swap usb ports? and how does that work with google not recognizing the op's phone?
     
    AdiA likes this.
  6. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    I would guess they meant plugging it into a different port on a computer rather than replacing the port on the phone.

    Which is a possible fix if a PC won't recognise it, but that's not the problem here.
     
    puppykickr and ocnbrze like this.
  7. mikedt

    mikedt 你好

    Do the Sign out for it, if you haven't already done so. If you've already changed your passwords, also enable two factor authentication(2FA) login to Google, like using the Google Authenticator app or SMS verification. Then any devices won't be able to login automatically, and will need a 2FA code.
     
    ocnbrze and AdiA like this.
  8. AdiA

    AdiA Newbie
    Thread Starter

    Thank you all!
     
    ocnbrze likes this.
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