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Google Drive app no longer opens uploaded .doc or .docx files

Discussion in 'Android Apps & Games' started by jstabe, Jan 20, 2013.

  1. jstabe

    jstabe Newbie
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    Oct 23, 2012
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    I have a Samsung Galaxy Tab 2 10.1 and for some reason the Google Drive app won't open .doc or .docx files that I've uploaded. It'll open .jpeg files and files that I actually created in Google, but when I try to open .doc or .docx files, I can error message that says "can't access document." I uninstalled the app and reinstalled it, but that didn't work. I have no idea how to get help because I don't know if it's the app or the tablet. Any suggestions on how to troubleshoot this?
     

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