Help Google/Gmail/People Contacts not synced

[slugbug]

Sprint guy told me that when I added a Gmail account, that all my contacts would sync to that, etc. Problem - LOTS (ok - most) of the info I have on my phone for my contacts/People is NOT synced to my GMail contact info. My phone went funky the other day so I went to the laptop to grab a friends phone number and realized it wasn't there - only her email address. I haven noticed this with most everyone else, too.

I have read (and was told at Sprint) that at some point I'll likely have to do a master re-set and with the update coming next week, I want to make SURE all my info is stored somewhere.

What am I doing wrong, how do I fix this?

 

[EarlyMon]

Try Menu-> Settings-> Accounts & sync -> your google account and be sure that contacts are checked, then hit sync all.

That oughta do it.

 

[JG-1]

I have all that checked and mine aren't sync'd either.

 

[slugbug]

It appears as though the contacts on my phone are now synced to my Google Contacts on my computer, but then it didn't work the other way - I deleted a bunch of contacts I dont use anymore but they are still on the phone. Plus I have a bunch of duplicate, triplicate contacts on my Google account that I have linked on the phone.

 

[kayst]

On the phone there are "phone" contacts and "google" contacts. Phone contacts don't sync to google, so you need to make sure all your contacts are google contacts. People/Menu/view will show you how many are phone and google.

When you add a new contact via the "add contact" button, you can choose phone or google. I'm pretty sure you can change a current contact from phone to google but can't remember how and haven't been able to figure it out.