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Support Google Maps loses location

Discussion in 'Android Devices' started by SpringerReb, Nov 8, 2013.

  1. SpringerReb

    SpringerReb Lurker
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    Google Maps loses location even when in good cell area and especially when on a call. Close app and re-open and it starts back up. Should not have to do this.
    Any suggestions
     

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  2. androidexpat

    androidexpat Well-Known Member
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    I have seen this happen on my Note 3 here in Asia. Happened to me in Thailand, Hong Kong and in China.
     
  3. dontpanicbobby

    dontpanicbobby Android Expert
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    Welcome to the forums SpringerReb. Do you have GPS on as well?
     
  4. SpringerReb

    SpringerReb Lurker
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    Yes - under location services it is checked.
     
  5. selmerdave

    selmerdave Member
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    That's the new Google maps (as of July), also no destination prediction, no searching for alternate routes. It's really a shame and very odd that in a major "update" they remove some of the most useful and distinguishing functions not to mention reducing the capability of the basic gps.
     
  6. SpringerReb

    SpringerReb Lurker
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    Any way to download old Google maps
     
  7. selmerdave

    selmerdave Member
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    I wish, that would be another great option, let users choose the version. On older phones you can uninstall updates, on the Note 3 the "base" version is the one after the update.
     
  8. SpringerReb

    SpringerReb Lurker
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    hopefully this is something that can be fixed with software updates.

    I am in sales and use my google maps daily!!
     
  9. SpringerReb

    SpringerReb Lurker
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    Looks like I'm not the only one noticing this. Was a comment under the new At&t update. See below.......


    I was hoping it would allow for GPS connectivity improvements. Sometimes it just loses connection and refuses to reconnect without rebooting in Google Maps.
     
  10. selmerdave

    selmerdave Member
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    It's the Google maps software, not the gps hardware. You might get better results using a 3rd party navigation app.
     
  11. dontpanicbobby

    dontpanicbobby Android Expert
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    I noticed the maps pointer spinning as well. I'm going to check if the November 8th update fixes that. I'll post back after 10 PM EST.
     
  12. dontpanicbobby

    dontpanicbobby Android Expert
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    After the update the pointer is still swinging wildly but the actual location dot is spot on. I haven't tried it using driving directions though. I don't have a vehicle.
     
  13. Rxpert83

    Rxpert83 Dr. Feelgood
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    Sounds like a problem with the compass
     
  14. Rukbat

    Rukbat Android Expert
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    I use Mapquest for navigation (I've always liked it better than Google Nav) and, aside from the little glitches I see regularly with any GPS receiver (like suddenly being a black away from where I am, for just a second or two), I don't see any major loss of location.

    Remember, though, that any sudden strong reflection of a GPS signal (like passing near a large overhead metal sign) can throw a GPS receiver calculation way off. Things like that are the cause of the one or two second "how did I get over there" errors.
     

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