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Support Google Play is asking for background data

Discussion in 'Android Help' started by Android Question, Mar 29, 2016.

  1. Android Question

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    Google Play is asking to turn on background data
     

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  2. Brian706

    Brian706 I like turtles!
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  3. rrkaiser

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    On Nexus 6P, Android 6.0.1

    Doesn't work for me. I followed the procedure and Play Store still says "Background Data Disabled"

    I'm trying to install "Amazon Alexa"
     
  4. Brian706

    Brian706 I like turtles!
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  5. rrkaiser

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    Thanks, appreciated. That worked and the app works.
    (Though it did mean installing the Amazon app store which I had not previously done.)

    For the moment, it continues to look like I can't install any app from Google Play.
     
  6. rrkaiser

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    Well... if no idea what the problem is, use the universal fix... re-boot.
    I powered the phone down and up and... Google Play is happy again.
    There were a ton of app updates queued...
     
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  7. Brian706

    Brian706 I like turtles!
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    Ha, wow. I almost suggested restarting but it just seemed like such a blah answer to give. Glad it's working for you again! Thanks for updating us on the situation!!
     

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