Hi,
I'll start by explaining i'm pretty technologically simple. So I apologise if my terminology or explanations appear stupid.
Recently, during an auto update, my Whatsapp started to play-up, it was updating for hours, so eventually, I just cancelled the update, because turning the phone off and on wasn't doing the job. From then on, my whatsapp wouldn't open, and my google play would freeze when I tried to open it.
I gave it to my mate to have a look at, and he went on my applications manager, uninstalled whatsapp, which did nothing and google play still froze when opened. He then went back on app manager, cleared the data and cache for google play, and now when I click on it, it briefly opens, but just closes straight away. I thought he knew what he was doing, but it seems not...
Is there a simple way of getting google play back? Or is there another route I should take?
Thanks for any help.
I'll start by explaining i'm pretty technologically simple. So I apologise if my terminology or explanations appear stupid.
Recently, during an auto update, my Whatsapp started to play-up, it was updating for hours, so eventually, I just cancelled the update, because turning the phone off and on wasn't doing the job. From then on, my whatsapp wouldn't open, and my google play would freeze when I tried to open it.
I gave it to my mate to have a look at, and he went on my applications manager, uninstalled whatsapp, which did nothing and google play still froze when opened. He then went back on app manager, cleared the data and cache for google play, and now when I click on it, it briefly opens, but just closes straight away. I thought he knew what he was doing, but it seems not...
Is there a simple way of getting google play back? Or is there another route I should take?
Thanks for any help.