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Support Google play not working - error RPC:S-7:AEC-0

Discussion in 'Android Help' started by cubicap, Apr 18, 2016.

  1. cubicap

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    Hello,
    I have found my old Huawei Ideos x3 (U8510), with Android 2.3.4. It was normally working before two years. I wanted to test of my application (https://play.google.com/store/apps/details?id=cz.petr.nastaveni) but unfortunately the google play isn't working, I can sign. It told me, there is an error with synchronization, which I have resolved by turning synchronization on and off several times. All the time in about two or three minutes intervals, the Google Talk tells me, it can't sign in. I am able to read Gmail messages, Youtube works too, my contacts have synchronized.
    What have I tried:
    • Reboot the device
    • Delete cache of Google Play, Google Services Framework (I have also read, it causes the error but I don't know)...
    • Reset to factory default
    Nothing was working.
     

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  2. tube517

    tube517 Android Expert
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    Goto time and settings. Make sure Automatic time and date/use network provided date and time are checked. (Might be worded differently but it should be something close to that.

    If they are not checked, check it.

    If they are checked, uncheck it and then recheck it and see if that works.
     
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  3. cubicap

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    I have tried it, but it hasn't resolved the problem. I am still able to open the Google Play but I still can't download, what I want. Still the same error. Can it be caused by that I don't have SIM in the phone?
     
  4. tube517

    tube517 Android Expert
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    Did you reboot after checking and unchecking the Automatic time?
     
  5. cubicap

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    Yes, I did. Is there any other way?
     
  6. tube517

    tube517 Android Expert
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    I'm out of ideas.....


    Try what you did already....Clear cache and data in Google Play and Play services. Force stop. Reboot.

    I"ve tried to resuscitate old android phones before and just had to keep trying.

    Does anything else work? Can you even get to the app drawer
     
  7. Jfalls63

    Jfalls63 Android Expert
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    If you can get Play Store to open, tap on menu and scroll down to settings. In settings, scroll to bottom to build version and tap it. It should tell you if your version is up to date or ask to download new version.
     
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  8. cubicap

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    It's version 5.8.8 and tells me, it is up to date (I'm not sure if it really is up to date, because on newer phone I have version 6.3.16 but it can be other version on another android version - 2.3.4 against 4.1.1)
     
  9. tube517

    tube517 Android Expert
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    Have you tried logging out of google/gmail and logging back in.
     
  10. cubicap

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    I think everything else works fine. Only Google Play and Talk doesn't. I don't think it's caused by Google account, because YouTube works fine. And what I haven't said, It was doing with Android Market and older Google Play too.
     
  11. cubicap

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    I can't sign out, it tells me, it is needed by some applications and I can delete it only by resetting to factory default. The only button I can see and can press is Ok.
     
  12. Jfalls63

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    Only other thing I can think of is to delete or log out of Google with that device then log back in. But that should have happened when you factory reset.
     
  13. cubicap

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    Yes, but as I have said, I think, it isn't caused by Google account, because YouTube works fine.
     
  14. tube517

    tube517 Android Expert
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    Was/Is this phone rooted?
     
  15. cubicap

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    No, it isn't but I was thinking about it.
     
  16. tube517

    tube517 Android Expert
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    Check the expiration date on the credit card in your Google Play (Wallet/AndroidPay) account. It's a longshot but check it anyways
     
  17. cubicap

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    Ok, so the card has already expired. I have deleted it from my account, but I have still the same error.
     
  18. tube517

    tube517 Android Expert
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    Ok, clear data and cache and force stop google play and google play services.

    Reboot phone and try to log back into Google Play.

    If that does not work, you may want to try sideloading an updated Google Play apk.

    I'm out of ideas now. Good luck
     
  19. cubicap

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    I don' have Google Play services installed. Can It be one of things, which can cause that error?
     
  20. tube517

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  21. Phalon4

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    Most apps that's running today will not work on that 2.3.4 ROM . My old Huewei M860 has a 2.3.5 and I had to sign in to Google with an primary account so Google could update that phone. It's probably nothing's wrong with the phone it's just Google hadn't sent the code to update it yet. After Google Play Store is updated it will start working for you. But make sure you sign in with your primary Google account first. Even after you get it up and running you still may have a storage issue because if I'm not mistaken that phone only had a 187 MB of Phone memory. That's why those phones are obsolete today because they didn't have enough memory to handle today's games and apps sizes.
     
  22. Phalon4

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    Do a factory reset first and then you will be prompt to sign in. Use your primary Google account and sign into that device your phone will begin to update to today's updates from Google Play Store and Google service which will both be installed to that phone.
     
  23. Xavier Black

    Xavier Black Android Enthusiast
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    Uncage these two little birds and your google play store issues will be gone..let me know.
     

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  24. Xavier Black

    Xavier Black Android Enthusiast
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    In the google play store just replace the one you currently have with this one..try to reboot your phone afterwards..
     

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