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Google Play Services not working

Discussion in 'Android Apps & Games' started by nina011, May 31, 2020.

  1. nina011

    nina011 Lurker
    Thread Starter

    [​IMG]
    [​IMG]
    Does anyone know how to fix this. Google Play disappeared from my home screen and when I go to certain apps like youtube I get the above error message.
    I've tried to uninstall and it says it was unsuccessful. Force stop, disable it greyed out. Really don't know what to do.
    I have a Samsung A3 2017.
     

    Attached Files:




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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    you said play store disappeared on your homescreen, but what about in your app drawer? was this all of a sudden or after an update?
     
    Dannydet and MrJavi like this.
  3. nina011

    nina011 Lurker
    Thread Starter

    It happened suddenly and there were no updates.
    It is in the app drawer but not on the home screen
     
  4. MrJavi

    MrJavi Android Expert

    Tap Storage and try clearing catche
     
    ocnbrze likes this.
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    ok so it was the icon shortcut was only deleted. you can add that back by long pressing in your app drawer and move it to your homescreen.

    as far as youtube goes make sure your play services are up to date. just go into the play store and click on the "hamburger" (that's the 3 lines at the top left corner) and select my apps. it should list all of the apps that need to be updated. check to see if the play services is one of them.
     
    MrJavi likes this.
  6. nina011

    nina011 Lurker
    Thread Starter

    I've done that a number of times and nothing
     
  7. nina011

    nina011 Lurker
    Thread Starter


    Thanks for your reply. I cant long press for some reason. And when I go to Google play in my browser there's no option to uninstall or update. Also it's shows me a bunch of really old apps I deleted ages ago.
     
  8. MrJavi

    MrJavi Android Expert

    I waa thinking about phone settings "app info" tap "storage".

    Screenshot_2020-06-01-03-48-42.png
     
    ocnbrze likes this.
  9. nina011

    nina011 Lurker
    Thread Starter

    Yep that's where I went
     
  10. MrJavi

    MrJavi Android Expert

    How about permissions ?

    In Google PS is it activated or deactivated?

    Screenshot_2020-06-01-04-51-44.png
     

    Attached Files:

    #10 MrJavi, Jun 1, 2020
    Last edited: Jun 1, 2020
    ocnbrze likes this.
  11. nina011

    nina011 Lurker
    Thread Starter

    Permissions are all ticked.
    But when I access GPS online, under devices, it's got my tablet and not mobile phone. Not sure if that's the issue?
     

    Attached Files:

  12. MrJavi

    MrJavi Android Expert

Google Play services

Google Play services Forum

com.google.android.gms

Google Play services is used to update Google apps and apps from Google Play. This component provides core functionality like authentication to your Google services, synchronized contacts, access to all the latest user privacy settings, and higher quality, lower-powered location based services. Google Play services also enhances your app experience. It speeds up offline searches, provides more immersive maps, and improves gaming experiences. Apps may not work if you uninstall Google Play services.

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March 16, 2020
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