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Discussion in 'Android Help' started by Android Question, May 28, 2016.

  1. Android Question

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    Hello,
    From today My Motorola Moto X play running android 6.0.1 is behaving very weird, for every 2/3 sec it is coming error like "Google play services has stopped". What could be specific reason for that & how it could be overcomed. I've already cleared up my Google service , Google play framework & Google account associated with it under settings> apps all those stuff did work out. I don't all those things are already been discussed in the earlier thread/topic or this is the appropriate place to post. Even though, I'm looking positive response regarding my issue. Should I've to reset the mobile which I don't prefer as it contains a lot of my sensitive data.
    Regards,
    Girindra Lekhy
    Place: India
     

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  2. Parayilhussain

    Parayilhussain Android Enthusiast
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    Go to settings>Date&time .
    Switch between modes.
    Select network time.
    Disable battery saving mode.
    Reboot /restart device.
    Go to settings >storage>cached data>clear cached data.
    Go to settings>storage>apps>google play store>clear data.
    Go to settings>storage>apps>download manager>clear data.
    Go to settings>security>scroll down to
    Device administrators tap on this
    and see Android device manager,
    Next to this " uncheck " in the box
    (Deactivate).
    Go to settings>storage>apps>google play services>uninstall updates.
    leave the device for sometime/overnight switched on,
    connected to a stable WIFI,and plugged the charger in.
    play services update automatically.if it not updates,
    Open G+app or google map this prompts to update .
    Tap on update button,still not update ,
    Open the link below.
    http://www.apkmirror.com/apk/google-inc/google-play-services/
    Here scroll down to the latest version,and tap on it.
    see next google play store icon.
    tap on the play store icon.
    after download and install finished,
    reboot/restart device.
    Now go to settings>>>>Android device manager >activate.
     
    electricpete likes this.
  3. svim

    svim Android Expert
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    How long have you been running your Moto X with Android 6.0? If your problems with Google Play Services started happening shortly after updating try wiping the system cache partition. The system cache is a separate partition than where your personal files and settings are stored so it won't affect your info.
    https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94946/p/30,6720,8696

    As far as your hesitation to do a Factory Reset because you don't want to risk losing your personal data, yes a Factory Reset is more of a last resort step but it's also very important that you take steps to set up some kind of backup solution. Don't ignore this, really. Set up a backup solution, at lest to either to a PC or online to some service like Dropbox, Google Drive, OneDrive, etc (both local and remote/online are preferable).
     
    Jfalls63 likes this.

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