1. Download our Official Android App: Forums for Android!

Google play store Error 960

Discussion in 'Android Apps & Games' started by jtc303, Feb 5, 2014.

  1. jtc303

    jtc303 Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    68
    Posts:
    484
    Joined:
    Jan 1, 2013

    Jan 1, 2013
    484
    177
    68
    Male
    Process Engineering Technologist
    MA
    Recently I'm having issues with google play...I can download apps but when they install they stop and I get Unknown Error 960...has anyone ever gotten and resolved this issue? thanks

    Fyi, some things I've tried without success... Rebooting, Clearing cache on google play and download manager, and even removing and re-adding my google account

    Device: Unrooted Razr Maxx HD
     

    Advertisement

  2. DragonSlayer95

    DragonSlayer95 Resident Air Bender
    Rank:
    None
    Points:
    653
    Posts:
    8,765
    Joined:
    Mar 9, 2012

    Mar 9, 2012
    8,765
    3,729
    653
    Male
    Reno, Nevada
    have you tried downloading via wifi?

    google brought back error 960 tends to be because of slow data connection.
     
    funkylogik likes this.
  3. jtc303

    jtc303 Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    68
    Posts:
    484
    Joined:
    Jan 1, 2013

    Jan 1, 2013
    484
    177
    68
    Male
    Process Engineering Technologist
    MA
    I was using wifi with full connection
     
  4. jtc303

    jtc303 Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    68
    Posts:
    484
    Joined:
    Jan 1, 2013

    Jan 1, 2013
    484
    177
    68
    Male
    Process Engineering Technologist
    MA
    Strange...now some apps are updating correctly and some still give me Error 960
     
  5. knightfan89

    knightfan89 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Feb 23, 2014

    Feb 23, 2014
    1
    0
    5
    Male
    Florida
    I'm having the same problem with all apps. Seems it started about 2 days ago.
     
  6. cabbie

    cabbie Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    1,344
    Joined:
    Mar 23, 2010

    Mar 23, 2010
    1,344
    553
    213
    I found this thread after google searching the error code after I experienced it with my unlocked/rooted Nexus 5. After some fiddling, I found a solution that worked for me. Unfortunately to those without it, it requires the use of an app that needs root. My unlocked Nexus 5 is on the stock ROM/kernel, and no other big changes have been made to /system besides rooting (no xposed or anything else).

    Without further ado, my silver bullet solution is an app by darken called SD Maid. Play Store link Download and install it, and carefully heed the warning it gives you that it is a powerful root app. Then, what you want to do is run the "CorpseFinder" function. As the Play Store listing explains, the feature "searches your device for orphaned items and compares those to the list of installed applications." The idea is that many times, uninstalling apps out there a ton of junk on our devices, and the purpose of this app is to find those and give you the option to remove them. Tap the trash can to delete the corpses, then reboot your phone and try to install the apps you had trouble with again. It worked for me, please report back if this works for you.

    A little context: I started getting the 960 error after flashing KTU84P (android 4.4.4) to my Nexus 5 from the bootloader over ADB. I tried to download some apps I had installed previously, and those were the only apps I got the error with. Alarmingly, when I googled searched code 960, it seemed for some folks that the error survived factory resets! See this thread.

    This didn't make a lot of sense to me, because even if the error survived a stock factory reset that wipes /data, flashing the full nexus image, as far as I knew, would do a full wipe of everything before restoring the nexus image to its respective partitions (system, data, etc). I did swap out the stock recovery for TWRP before flashing it, but I can't remember more details about what I did. Nevertheless, after I started getting the 960 error with other apps, I went ahead and downloaded SD Maid because I usually have it installed on my phone anyway (it's a great app that can clear out a ton of space). There shouldn't BE corpses on internal memory after a fresh install. Regardless, I ran CorpseFinder, removed what it found, rebooted the phone, and I ceased to have any issues. Keep in mind that the app wasn't developed to address this error, specifically, so if it doesn't work for you, don't blame the dev. If it works for you, considering buying the Pro key :)

    If you do try this method and find corpses, it might be helpful to make a note of them and post them here so further debugging can be done. I wish I would have thought of that before having the app remove the corpses it found.

    edit: wow, my sig here is in sore need of updating.
     

Share This Page

Loading...