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Support google play store has stopped unexpectedly!?

Discussion in 'Android Devices' started by drjunk, Jun 29, 2012.

  1. drjunk

    drjunk Member
    Thread Starter
    5

    Jun 25, 2012
    9
    0
    5
    Scotland
    Hi. I'm getting the message in the above title every time I try to open Google play. How do I get Google play working again? It's version 3.5.19. Cheers.
     

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  2. Tyseyh

    Tyseyh Well-Known Member
    163

    Jun 9, 2010
    2,035
    296
    163
    Male
    Leeds, UK
    App management - - play store - - clear cache.

    Usually works for stuff like that
     
  3. Rhyan

    Rhyan Well-Known Member
    18

    Apr 24, 2012
    71
    14
    18
    Failing that, you could uninstall Play Store (Home Screen > Menu > Settings > Applications > Manage Applications > All > Play store), which should revert it back to the Market app, and wait fo the next update to bring it back to the Play Store.

    and/or

    Google "google play apk" to find a source for the application file. Download it and run it (you may have to check the box that says "run applications from other sources" or whatever it's called) to install the application again.

    I've had this problem with my Desire many times - normally I have this problem in combination with being unable to run Maps and the Navigation app, which also wipes my contacts and SMSs. Most annoying.

    Rhyan
     
    kach310 and drjunk like this.
  4. drjunk

    drjunk Member
    Thread Starter
    5

    Jun 25, 2012
    9
    0
    5
    Scotland
    Thanks Rhyan. I just uninstalled...switched off and on the phone and the original marketplace was back on and working...cheers mate.
     
  5. cmcaro70

    cmcaro70 New Member
    5

    Apr 13, 2013
    1
    0
    5
    I uninstalled the app, but am still getting this eror message.... :(
     
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