1. Download our Official Android App: Forums for Android!
  2. We apologize for the disruption in email services! They are sending out now, but there is a backlog, so it may take a little time to catch up.

Support google play store has stopped unexpectedly!?

Discussion in 'Android Devices' started by drjunk, Jun 29, 2012.

  1. drjunk

    drjunk Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    Jun 25, 2012

    Jun 25, 2012
    9
    0
    5
    Scotland
    Hi. I'm getting the message in the above title every time I try to open Google play. How do I get Google play working again? It's version 3.5.19. Cheers.
     

    Advertisement

  2. Tyseyh

    Tyseyh Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,035
    Joined:
    Jun 9, 2010

    Jun 9, 2010
    2,035
    296
    163
    Male
    Leeds, UK
    App management - - play store - - clear cache.

    Usually works for stuff like that
     
  3. Rhyan

    Rhyan Member
    Rank:
    None
    Points:
    18
    Posts:
    71
    Joined:
    Apr 24, 2012

    Apr 24, 2012
    71
    14
    18
    Failing that, you could uninstall Play Store (Home Screen > Menu > Settings > Applications > Manage Applications > All > Play store), which should revert it back to the Market app, and wait fo the next update to bring it back to the Play Store.

    and/or

    Google "google play apk" to find a source for the application file. Download it and run it (you may have to check the box that says "run applications from other sources" or whatever it's called) to install the application again.

    I've had this problem with my Desire many times - normally I have this problem in combination with being unable to run Maps and the Navigation app, which also wipes my contacts and SMSs. Most annoying.

    Rhyan
     
    kach310 and drjunk like this.
  4. drjunk

    drjunk Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    9
    Joined:
    Jun 25, 2012

    Jun 25, 2012
    9
    0
    5
    Scotland
    Thanks Rhyan. I just uninstalled...switched off and on the phone and the original marketplace was back on and working...cheers mate.
     
  5. cmcaro70

    cmcaro70 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Apr 13, 2013

    Apr 13, 2013
    1
    0
    5
    I uninstalled the app, but am still getting this eror message.... :(
     
Tags:

Share This Page

Loading...