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Google play store issues

Discussion in 'Android Devices' started by Lohung, Feb 23, 2020.

  1. Lohung

    Lohung Android Enthusiast
    Thread Starter

    I cannot update google play stores. Everything i research is like over a yr old and it isn't helping. Has anyone had this issue and got it fixed... Thanks in advance!

     

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    puppykickr likes this.
  2. Best Answer:
    Post #9 by Lohung, Mar 5, 2020 (3 points)
  3. puppykickr

    puppykickr Android Enthusiast

    Open the Play Store app.
    Touch the hamburger menu icon at the top left.
    Scroll down and select Settings
    Scroll down and tap Play Store Version and select OK.
     
    ocnbrze likes this.
  4. Lohung

    Lohung Android Enthusiast
    Thread Starter

    says it is "up to date" but obviously it isnt cause anything google, Maps, photos play store, says i have to update google play for them to work
     
  5. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    What is the version? For info, mine says 18.8.16 (on a Pixel 2 running the February patch of Android 10).

    But if the Play Store version really the issue? You wrote
    and it seems pretty unlikely that the Play Store is saying that you need to update the Play Store for it to work. Perhaps it means Google Play Services (which Google apps depend on much more than they depend on the Play Store)? My version of that is 20.04.14 (using Settings > Apps, find Google Play Services and look at its information there - Google hide this under "advanced" app informatioon, Samsung may be different). Can you post the exact message?
     
    puppykickr, marctronixx and ocnbrze like this.
  6. Lohung

    Lohung Android Enthusiast
    Thread Starter

    18.9.11 is the version
     
  7. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    that is for the play store app. @Hadron is talking about play services which should be a different number. mine is exactly like @Hadron's.

    aslo check your internet. i get this sometimes when my wifi goes out and it needs to be rebooted.
     
  8. puppykickr

    puppykickr Android Enthusiast

    So, I misunderstood the problem.
    You said that the Google Play Store would not update, so I told you how to do that.
    What you meant to say is that the apps you have from Google Play Store won't update, and that some won't work without Google Play Services which also needs an update, correct?

    Settings
    Apps
    Show System Apps
    Google Play Store
    Storage
    Clear Cache
    (back to apps)
    Google Play Services
    Clear Cache

    Now open the Google Play Store, and wait for a few minutes.

    Some security updates and an update to Google Play Services should be automatic.

    If this does not work, then try the above steps again, but clear the data instead of only the cache.

    Then when you open the Play Store app again, you will need to reset your settings on the app.

    Wait for at least 5 minutes or so for the automatic downloads to finish.
     
    #7 puppykickr, Feb 24, 2020
    Last edited: Feb 27, 2020
  9. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Definitely isn't that Play Store needs updating, as that's a later version than I had yesterday...
     
    marctronixx likes this.
  10. Lohung

    Lohung Android Enthusiast
    Thread Starter

    thanks everyone for helping.. none of these helped at all haha... BUT i just downloaded an update from Samsung and it seemed to auto-correct it so thanks everyone!
     
    marctronixx likes this.

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