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Discussion in 'Android Apps & Games' started by EJB986, Feb 25, 2020.

  1. EJB986

    EJB986 Newbie
    Thread Starter

    ….keeps stopping?
    Have disabled it and it makes no difference the message keeps appearing.
    I don't want to disable or remove it!
    Android 9 on a Galaxy J3.
    Advice Please.

     


  2. Best Answer:
    Post #4 by Unforgiven, Feb 25, 2020 (2 points)
  3. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    Try clearing data and cache from the play app. You will need to agree to the licence when you repopen the app the first time.
     
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  4. EJB986

    EJB986 Newbie
    Thread Starter

    I went to the Application and found 'Uninstall Updates' (3 dots) and it seems to have stopped...but require details to execute your advice?
     
  5. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    Uninstalling updates would have been my next recommendation, LOL Any, in that same area you should see an option for storage. Tap that, and you'll see options for clear data and clear cache. Hit clear data (that also clears cache) and restart the app.
     
    ocnbrze, EJB986 and MrJavi like this.
  6. EJB986

    EJB986 Newbie
    Thread Starter

    Thanks...will report back.
     
    ocnbrze and Unforgiven like this.
  7. EJB986

    EJB986 Newbie
    Thread Starter

    All done and clear now...Thank you.
     
    ocnbrze and Unforgiven like this.
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