I am new here so hope its OK to start this thread ? .
Had this problem a few times but this works on my Samsung Galaxy S7 Nougat OS and also helped someone else..so thought I would share as might help others.
Close Down Google Play Store App..
Then go..Settings..connections...data usage...mobile data usage...scroll down list of Apps to Media tap this..select to allow background data usage and also allow unrestricted data usage if you have data saver enabled..
Then go settings...Applications...select Google Play Store App..FORCE STOP and then tap ...storage..clear data and clear cache.
Then go to Apps launch Google Play Store and try again.
Just clearing data and cache didn't work for me .FORCE STOP and then clearing them dose.
Had this problem a few times but this works on my Samsung Galaxy S7 Nougat OS and also helped someone else..so thought I would share as might help others.
Close Down Google Play Store App..
Then go..Settings..connections...data usage...mobile data usage...scroll down list of Apps to Media tap this..select to allow background data usage and also allow unrestricted data usage if you have data saver enabled..
Then go settings...Applications...select Google Play Store App..FORCE STOP and then tap ...storage..clear data and clear cache.
Then go to Apps launch Google Play Store and try again.
Just clearing data and cache didn't work for me .FORCE STOP and then clearing them dose.