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Support Google play update all hangs with screen off

Discussion in 'Android Devices' started by Jerethi, Nov 8, 2012.

  1. Jerethi

    Jerethi Member
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    I've noticed recently that if I have multiple apps to update and hit update all, and then turn off the screen on my GS3, Google Play will download and update one app, but then hang on the rest. I have to hit stop, and then restart the download.

    Has anyone else noticed this issue?
     

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  2. IamMark

    IamMark Member
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    Mine doesn't seem to pause on the updates when the screen goes off, but as soon as I turn the screen back on, the downloads continue. I don't have to restart them.
     
  3. SUroot

    SUroot Android Expert
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    UK Technical Lead; Desktop Support
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    Are you on wifi?
     
  4. thahim

    thahim Android Enthusiast
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    WiFi turns off when your phone goes to sleep mode.
    you have to change settings for it to be on when ur phone is locked.
     
  5. Jerethi

    Jerethi Member
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    It occurs on both wifi and mobile data. Also, I don't have wifi set to turn off or sleep when I turn the screen off.
     
  6. Jerethi

    Jerethi Member
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    Anyone else have any thoughts on this?
     

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