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Support Google sync contact issues!!

Discussion in 'Android Devices' started by LECTER, Oct 19, 2010.

  1. LECTER

    LECTER Well-Known Member
    Thread Starter
    163

    Jul 27, 2010
    1,546
    233
    163
    Entrepreneur
    Over the hill and through the woods
    Had to hard reset my phone last night and since then, my Google contacts are having issues syncing!

    In Setting, accounts and sync, everything syncs except contacts and at the bottom of the page, it says:

    "Sync is currently experiencing problems. It will be back shortly."

    I have turned off the phone and turned it back on but to no avail! :(

    Cannot remove this account as it is associated with the phone and only a hard reset will allow me to remove it.

    Please help!!

    Thanks! :)
     

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  2. peter7769

    peter7769 Well-Known Member
    53

    Jul 15, 2010
    477
    83
    53
    Male
    Oxford / Great Britain
    Clutching at straws but have you tried a soft reset?? or turning the phone off and removing the battery for 60 seconds.

    Also did you put your contacts back on the phone from a back up or have you just tried to syn them straight from google?

    Also might be worth clearing the Data in the contacts storage and try syncing again.

    Pete
     
    LECTER likes this.
  3. LECTER

    LECTER Well-Known Member
    Thread Starter
    163

    Jul 27, 2010
    1,546
    233
    163
    Entrepreneur
    Over the hill and through the woods
    Did a soft reset and no joy.

    Yes, did a restore backup with mybackup pro.
     
  4. peter7769

    peter7769 Well-Known Member
    53

    Jul 15, 2010
    477
    83
    53
    Male
    Oxford / Great Britain

    I have seen posts that say if you restore the contacts from a back up it can cause sync problems.

    you may have to do another hard reset but this time dont import the contacts from the back up.

    pete
     
  5. LECTER

    LECTER Well-Known Member
    Thread Starter
    163

    Jul 27, 2010
    1,546
    233
    163
    Entrepreneur
    Over the hill and through the woods
    The clear data idea worked!

    Thanks! :)
     
  6. peter7769

    peter7769 Well-Known Member
    53

    Jul 15, 2010
    477
    83
    53
    Male
    Oxford / Great Britain
    Fantastic

    Glad you got it sorted.

    Pete :D
     
    jojomonkeyboy likes this.
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