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Support Google Voice announces call even when phone is silenced

Discussion in 'Android Devices' started by slgarm, Sep 29, 2012.

  1. slgarm

    slgarm New Member
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    Sep 29, 2012
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    I have a Galaxy S3 on Verizon. Google Voice is active and working. I'm not sure if this occurs with every call to my Google Voice number, but I have noticed that an audible voice ("press 1 to accept call ...") comes through even though I have the phone muted and Driving Mode is off. Is this a bug or is there something I'm missing to make the phone totally silent?
     

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  2. Go to settings on the GV site (not the app, the actual site), click the "Calls" tab. There is a "Call Screening" option, uncheck it.
     
  3. slgarm

    slgarm New Member
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    Sep 29, 2012
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    Thank you for the help. If this is the only way to silence the Google Voice call, that's what I will do. But I am bewildered that Google Voice can still get through when the phone is muted/silenced. Shouldn't this disable the speaker and prevent all kinds of notifications from being announced?
     
  4. I've never used that function so honestly don't know. It does seem odd though...
     
  5. slgarm

    slgarm New Member
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    Sep 29, 2012
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    I thought so too. I guess we'll see if someone else has had a similar experience.
     
  6. StarScream2109

    StarScream2109 Well-Known Member
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    Feb 29, 2012
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    Thread moved to "galaxy S3" section to further assist you :)
    thanks for understanding :)
     

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