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Google Voice but msg stuck on Verizon voicemail

Discussion in 'Android Apps & Games' started by nitrochris, Feb 4, 2011.

  1. nitrochris

    nitrochris Lurker
    Thread Starter

    I have my original Droid setup with Google Voice as the voicemail provider and it has been working great for the year or so I've used it. But I think somehow a friend managed to bypass my Google Voice inbox and leave a message on the carrier voicemail system (Verizon). So now I have a voicemail notification on the top of my phone that I can't clear and won't go away. When I dial *86 it goes to Google. I've tried to go under phone settings and change my voicemail provider back to carrier and redial *86 but it still routs to my Google Voice inbox.

    Any Verizon or other users out there know how to check my carrier voicemail once google voice has been set up?


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  2. Stupifier

    Stupifier Android Enthusiast

    Uninstall Google Voice. Check your Verizon Voicemail. Reinstall Google Voice. Thats all I got.
  3. wildland

    wildland Well-Known Member

    I get this notification periodically - usually I end up with a message with no sound... no idea how that's happening... to check / clear the message I just call my own mobile # from my cell phone and it lets me in to my verizon voicemail... see if that works rather than *86. If that doesn't work, try calling your GV number and then pressing option 2 to place a call and call your cell # from there - I think that has worked for me too...
  4. nitrochris

    nitrochris Lurker
    Thread Starter

    I managed to get it. Dialing my own number and calling my number from GV didn't work so I uninstalled GV and disassociated my phone from GV by dialing *73. Maybe I could have just disassociated it rather than uninstalling (I think the problem I was having was at the network level not on my phone). And it was actually a legitimate VM message so I'm not sure how it snuck through. Thanks
  5. UncleMike

    UncleMike Android Expert

    FYI - you can use the "backdoor" number to get into Verizon's voicemail system and retrieve your messages. I think the number varies regionally, but there's a pattern to it - all the backdoor numbers end with 8686. For me, a backdoor number that works is 609-577-8686.

    Once connected you can follow the prompts to "log in" to your own mailbox. From there you can listen to messages. You also have an option to send a message to another Verizon customer, which can be really useful if you want to leave them a message without the risk of having them answer the phone. This is at least one way that someone could have left you a message in your Verizon voicemail box.
    nitrochris likes this.
  6. publicanimal

    publicanimal Android Enthusiast

    This just happened to me. I didn't need to uninstall Google Voice, I just went into Settings > Applications > Google Voice and tapped "Clear Data"

    Then I dialed *73 a couple times, accessed my Verizon Voicemail, and deleted the message. Then I opened Google Voice and reconfigured it as my voicemail. Pretty painless.
  7. joeonetime

    joeonetime Lurker

    Just tried this and that number worked for me. Nice job!

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