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Google Wallet (extra $5)

Discussion in 'Google' started by sequre, Mar 27, 2012.

  1. sequre

    sequre Well-Known Member
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    Am i the only one thats kind of bent out of shape for not receiving the additional $5 for the provisioning errors they were having a couple weeks ago? I mean, my wife and I actually use the service (and did have trouble adding funds during that time). It seems like even the people that never have made a transaction received the extra money. (Bringing their total to $15).

    I know its only $5, but it's the principal. Also i'm poor.
     

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  2. KENNECTED

    KENNECTED Android Expert
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    Is this what Google told you when you contacted them? I would call and speak to someone else if so!
     
  3. sequre

    sequre Well-Known Member
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    I never contacted them yet. I was looking to contact them via e-mail but it looks like i'll have to call.
     
  4. hedaleth

    hedaleth Lurker
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    I didn't get the $5 either. However, I had spent the free $10 before the security issue came up, so I figure I had no impact, and therefore no reward. Calling Google is easy. Just leave a message and they call back very quickly, and are very responsive...
     
  5. AntimonyER

    AntimonyER AF Addict
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    It sounds like I was in a similar position, I had issues adding money to my account (I even called Google to try to resolve). But I never lost the ability to actually use what money I did have. I am guessing this is why I didn't get the money. I had also used up the first $10. Oh well.
     
  6. sequre

    sequre Well-Known Member
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    I called and the lady stated that the e-mail/$5 only went to those affected by the problem. I advised her that I was affected and received neither. She's "escalating" the issue to be reviewed.
     
  7. sequre

    sequre Well-Known Member
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    Almost 48 hours. No $5 and no return phone call.

    Good luck to anyone else that attempts this route.
     

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