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Support Googlemail/Gmail problem

Discussion in 'Android Devices' started by Radio, Jun 14, 2010.

  1. Radio

    Radio New Member
    Thread Starter
    5

    Jun 14, 2010
    1
    0
    5
    Has anyone managed to solve the googlemail/gmail issue on the Galaxy Portal?

    I changed over to gmail last week without realising the implications for Android. Then being unable to use the Market, I read the various advice online, switched back to googlemail and cleared all the data in my google apps to allow me to set up my google account from scratch on my phone.

    Unfortunately now, the phone won't let me log in with either googlemail or gmail - every time I try, I get an error message suggesting I contact customer care.

    Has anyone cracked this problem on the Galaxy Portal???
     

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  2. Beerkan

    Beerkan Well-Known Member
    93

    Apr 14, 2010
    720
    166
    93
    Blighty
    Backup your contacts/calendar to Gmail if you can. Then do a factory reset.

    Menu
    Settings
    Privacy
    Factory Data Reset.

    Check out my post here on how to to a full backup.

    Backup Your Samsung GT-I5700
     
  3. sprocketdog23

    sprocketdog23 Member
    16

    May 11, 2010
    10
    2
    16
    Belper, UK
    Is it not possible to add both accounts to the Accounts & synch settings. i have several accounts here, (mine & my girlfriends), and they all get recognised. This 'change to gmail' thing in the UK is daft, as if you keep your googlemail.com account, you can still tell all your contacts to to use gmail.com, and you will still get your mail - the two are interchangeable, so theres no need to change over at all.
     
  4. Grazuncle

    Grazuncle Well-Known Member
    36

    May 3, 2010
    107
    6
    36
    Birmingham
    after reading about some having difficulties..


    I sent to gmail and googlemail from within google and from my usual email program OE.. all arrived as usual.. :)


     

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