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GoSMS Picture Problem on ICS

Discussion in 'Android Devices' started by xbroogw1, Apr 15, 2012.

  1. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    Since updating to ICS, GoSMS pro is not displaying my contacts pictures. The stock message app displays the contacts, but GoSMS pro does not. I have checked in the settings and the display contacts' facebook avatars in message view is ticked.

    Has anyone else experienced this problem? If so, did you fix it and how?

    Thanks.
     



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  2. Baldilocks

    Baldilocks Android Expert

    Do you have contacts on your SIM and your phone? If so, try deleting them from your SIM card.
     
  3. Kie

    Kie Android Expert

    Seems like a similar thing on xda. Check out the banter here. I use handcent and facebook contact photos don't work but ones I manually added work.
     
  4. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    I don't have any contacts on my phone or SIM. They are all on my Google account. Seems like lots of people are having this problem. Someone suggusted this:

    "I wiped my facebook app data, then used titanium backup to uninstall the app. I reinstalled the app via google play and synced all contacts and the problem was fixed."

    I have not tried this yet though.
     
  5. Forbidden 403

    Forbidden 403 Android Enthusiast

    I was initially having this issue but now it's fixed. I may not be able to point out the exact solution as i keep tinkering but the following might help you.

    • Update the goSMS app to the latest version.
    • Merge duplicate contacts on your google contacts (via gmail contacts).
    • Merge duplicate contacts on the phone (i.e. same contact duplicated by FB, LinkedIn, Google, etc)

    I also use this app for most of my contacts pics, maybe this can solve the issue too.
    SyncMyPix

    It's a free app to sync your contacts pictures with their FB profile photos, but let me tell you in advance that it's not a perfect app and makes mistakes on recognizing contacts.
     
  6. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    I think I am on the latest version of GoSMS pro. I will have to try the update to see if it works. I have no duplicate contacts as they are all merged.

    I will have to see if updating the app is the solution.
     
  7. Forbidden 403

    Forbidden 403 Android Enthusiast

    Try it out and post the results.

    You can try SynMyPix too if you want, I realized that it must be the reason that my problem got solved because it is as good as setting up images for contacts manually, and as Kie had mentioned in an earlier post. Manually added pics were shown.
     
  8. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    I will try when I get back home.
     
  9. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    I have updated GoSMS pro and tried the solution in post #4, but that hasn't worked.

    Has anyone else managed to fix the problem using this solution?
     
  10. Forbidden 403

    Forbidden 403 Android Enthusiast

    Sad to see it didn't work for you, I guess we have to wait till the gpSMS team updates their api codes. I have already reported the issue to the goSMS team, maybe you should do it too.
     
  11. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    I think I will do that. How did you contact them? I can't seem to find a contact us link on their site. Can you give me a link to contact them?
     
  12. Forbidden 403

    Forbidden 403 Android Enthusiast

    I contacted them from within the goSMS app.

    Launch the app -> press options menu -> more tab -> feedback -> for questions, email us

    A compose option will pop up, some info will be pre added in the mail (no need to delete that it's anonymous and helps identifying the device), add some text below it about the problem since ICS update and send :)
     
    xbroogw1 likes this.
  13. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    Great. Thanks for your help. I will send them a message. I think everyone who has this problem should send them a message too. This will make them more aware of the problem.
     
  14. Forbidden 403

    Forbidden 403 Android Enthusiast

    Can't agree with you more. Instead of leaving stupid reviews and 1 star ratings on the play shop, just informing the developers is a much more civil and better method to get the problem fixed.
     
  15. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    Well I have now sent a message to the Go Team. Let's see if they can find a fix. Fingers crossed.
     
  16. icedtea

    icedtea Android Enthusiast

    i have encountered this. here's the catch. you have your SIM numbers, PHONE numbers, GOOGLE numbers. . .all of those 3 types MUST be sync, i mean in order for your contacts to be updated.. (right?) BUT, the problem is, EVEN if you use OR display ONLY GOOGLE OR PHONE or SIM contacts, still when you search for a contact, the 3 items would still be displayed.

    eg. i CHOSE the "contacts to display" --> PHONE

    since my PHONE contacts and SIM contacts are in SYNC, the results upon typing any of my contact would be :

    contact name1
    contact name1 (then the sim image)

    NOW, since the 2 are identical, even if you place a PHOTO on your CONTACT (im sure it will be on phone type since the SIM contact could not handle photo) , upon opening GOSMS, the PICTURE would Still not appear. . WHY?? because i believe, GOSms' own contact list displays BOTH the PHONE and SIM.

    so GoSMS' would be confused on "what" contact type did you placed the PHOTO. . .

    remedy :

    SIM contact names AS IS.

    THEN

    just DISPLAY PHONE CONTACTS

    your contact name1 must be re named, to contact name_1 (sample)

    in this case, you have the same CONTACT number BUT saved in different name.

    by the time you placed a picture on the PHONE CONTACT : contact name_1, GOSMs would display the picture.



    not sure with GOOGLE contacts. have not tried synching them with PHONE + SIM
     
  17. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    All of my contacts are saved to my Google account. I haven't got any contacts saved to the SIM or the Phone. Are you saying that I should copy all of my contacts to the SIM then merge them with my Google account?
     
  18. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    Got this message back from the Go Team today:

    "Dear user, GO SMS Dev team has received your feedback and record it, the follow-up tests will be resolved as soon as possible, thank you for your supports!"

    Looks like they are looking into it. Let's hope they can fix the problem.
     
  19. Forbidden 403

    Forbidden 403 Android Enthusiast


    Hey they did not reply to my mail :(

    Anyways, good to see that they are working on it. :)
     
  20. jlfobe

    jlfobe Lurker

    I'm also only have Google contacts that are often linked to Facebook contacts.
    I've tried the syncmypix app and still no pics are shown in Go Sms.
    I've also already sent a message to Go Sms but still no reply...
    Assigning a picture manually to a contact directly on the phone works but I'm not planning to do that manually for all my contacts (500)
     
  21. xbroogw1

    xbroogw1 Well-Known Member
    Thread Starter

    I've not had a response since my initial contact with the Go Team. There has been 2 updates to Go SMS Pro, but none of them have fixed them problem. Has anyone got this fixed yet?
     

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