Hi all, I've owned an HTC Eris since January and have been pleased overall until I upgraded to 2.1 a couple months ago. That's where the real issues became more rampant. I've stumped most of the kids at Verizon, have wiped the phone a couple times, and even was given a whole new phone once. This post isn't intended to be some whiny rant because I really want to see if there are any resolutions aside from getting a different phone. This list is extensive and obviously I wouldn't be posting if I wasn't concerned. Any help/feedback is appreciated. Thank you!!!!! 1. Some incoming calls freeze the phone. It is any one caller, just random. Phone will just ring uncontrollably and the screen just goes black. It will continue doing this until you pull the battery. Sometimes a force close message appears but you can't clear it. No buttons work. 2. If send text, then happen to turn the phone will it's sending, it force closes. At least the text still sends, but it's just lame. 3. Laggy response and/or need to push a button several times to get it to respond. I don't have a screen cover. 4.The default action on some favorites resets. Many times when I select a favorite to call, the phone asks me which default action I want to set. Hello, that's why I chose a default action in the first place! 5. Can't play more than 2 songs in a row on either Pandora or Slacker without phone crashing and reseting to home screen. 6. Bluetooth disconnects often. Sometimes takes a while to re-connect. 7. If I get a text while browsing the internet, it freezes that page and displays a "server cannot connect" error. I can go back to previous page and stay connected to internet, so that' ok. But I cannot navigate back to the original page I was on without getting the same error message. I need to close the bowser, and re-open to get back to that page.