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Group Chats / MMS messages "clogging up"

Discussion in 'Android Carriers' started by Spartan26, Sep 25, 2017.

  1. Spartan26

    Spartan26 Lurker
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    Phone: S8
    Carrier: Verizon
    App: Textra (MMS Behavior: System)

    Whenever many MMS messages start rolling in they all "clog up" and stop coming for upwards of 20 minutes. So for 20 minutes all MMS messages will stop coming and after 5-20 minutes I'll get them all at once. Sometimes the messages will then come in out of order. What is this cause of this and how can I fix it?
    Thanks - Spartan
     

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  2. tube517

    tube517 Android Expert
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    Might have to do with your signal? Is this happening at home or in different locations? I've had similar issues on previous phones but on T-Mobile
     
  3. Spartan26

    Spartan26 Lurker
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    It doesn't seem to matter where I am.
     
  4. tube517

    tube517 Android Expert
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    Since you are using Textra, have you tweaked the settings? Like use "legacy" instead of "system" or whatever it's called
     
  5. Spartan26

    Spartan26 Lurker
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    Yes, and legacy seemed to make things worse actually. On legacy sometimes I would straight up never get MMS messages or be able to send them. No matter the settings however, I can always send and receive SMS
     
  6. tube517

    tube517 Android Expert
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    Well, since you are on Verizon, that is the only thing I could think of. I've been on T-Mobile/Metro for 5 years and have never had Verizon so I'm out of ideas.
     
  7. Clementine_3

    Clementine_3 Android Expert
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    Is this a new-ish thing?

    I have Textra and Verizon and have no issues BUT my sister has the Verizon messaging app and has not been getting all her SMS/MMS. She's on a few group texts that I'm on and she's not getting them at all, it's only been for a few days though. I've been meaning to call Verizon...
     
  8. Spartan26

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    It's been happening for 2-3 months now. What are your exact MMS settings and or other settings that could be relevant?
     
  9. Clementine_3

    Clementine_3 Android Expert
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    Screenies of my Textra settings below.

    Maybe try clearing cache, at least in the app (settings/apps/Textra/clear cache/force stop). Do the same for the stock messaging app just in case.
     

    Attached Files:

  10. Spartan26

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    I just cleared the cache maybe that will help who knows. Thank you
     
    alp1944 and Clementine_3 like this.

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