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Support Grouping contacts in Outlook not syncing right on phone

Discussion in 'Android Devices' started by DirtAddsHP, Feb 21, 2011.

  1. DirtAddsHP

    DirtAddsHP Newbie
    Thread Starter

    Hello,

    I use an exchange hosted mail system (Exchange 2010) for my email/contacts/calendar and ive recently moved to a new state. I have my California Contacts and my Georgia Contacts. So i decided one day to create 2 groups in Outlook for my contacts and hand sorted them to the right folder. About an hour later my contacts started disappearing off my Incredible only leaving my facebook contacts. I can see my contacts fine in OWA and Outlook but i cannot see them on my phone. So i had to throw all my contacts back in the default "Contacts" folder. And then they all came back to my Incredible.

    Is there some checkbox somewhere i need to check to allow groups to be shown? or is it not supported?

    whats the deal?

    thanks!!
     

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  2. DirtAddsHP

    DirtAddsHP Newbie
    Thread Starter

  3. lowboydrvr

    lowboydrvr Member

    Have you tried creating the groups in the Contact app first (second icon on bottom left of the contacts app)? I currently have 9 different groups and they all work fine. As far as creating separate folders, I am not aware how that would work. I believe the app just creates a flag (for a group) and applies it to a contact. Also, as I mentioned, it has a separate icon for groups so that it can be accessed easily.
     
  4. MisterClean

    MisterClean Lurker

    Hello,

    I think I have a similar issue...have a HTC Sensation 4G and it isn't syncing all the contacts from Outlook. Under "My Contacts" in Outlook I have three folders....one: Suggested Contacts, two: Contacts and three: Test. The Test folder with contacts isn't syncing automatically with the phone but the other two are. I have another phone...Motorola Atrix 4G that syncs all contact folders automatically.

    Does HTC Sync just not support this or?
     
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