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GS9+ Ringtone volume is stuck on off

Discussion in 'Android Devices' started by Leffler Hirthe, Nov 17, 2020.

  1. Leffler Hirthe

    Thread Starter

    I hope this is something simple, but under Settings>Sounds and vibration>Volume>Ringtone I see a speaker with a slash through it, and it doesn't change when I tap it. Consequently, I have no ringtones. Sound in the quick settings is on. Vibration works fine. What have I done to cause this? This is a Verizon S9+ just bought yesterday. I've run the system update that I got today, but that didn't help for my dzwonki mp3

    Thanks!
     


    #1 Leffler Hirthe, Nov 17, 2020
    Last edited: Nov 23, 2020

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    you do not tap on the speaker icon. you should have a slider where you could change the volume for the ringtone. but you have to have a ringtone....no ringtone=no need to control volume.
     
    MrJavi likes this.
  3. Dannydet

    Dannydet Extreme Android User

    Have you accidentally put "do not disturb" on?
     
    MrJavi and ocnbrze like this.

Galaxy S9 Forum

The Galaxy S9 release date was March 2018. Features and Specs include a 5.8" inch screen, 12MP camera, 4GB RAM, Exynos 9810 processor, and 3000mAh battery.

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