serbusfish
Newbie
I decided to make an account here as my provider (o2) has proved unsuccessful in helping solve this issue, hope you guys are smarter than they are! 
For some reason when running Kies software my phone will not update to ICS, it claims the latest firmware is already installed (I current have Gingerbread 2.3.5). Ive been on live chat with o2, I told them my CSC number and they told me my phone can update to ICS so I dont know why it wont do it. Ive got the latest Kies software and have tried it on both my PC and Laptop but it just wont work.
Has this happened to anyone else and is there a solution?

For some reason when running Kies software my phone will not update to ICS, it claims the latest firmware is already installed (I current have Gingerbread 2.3.5). Ive been on live chat with o2, I told them my CSC number and they told me my phone can update to ICS so I dont know why it wont do it. Ive got the latest Kies software and have tried it on both my PC and Laptop but it just wont work.
Has this happened to anyone else and is there a solution?