Alright, here's my plight. My Moment has been going through an abnormal amount of radio lockouts a day. I'm talking about 4 being a good day here. 9-10 on a bad. So I called in, and asked to get a replacement from Sprint. I was told I'd be getting a refurb, no problem. I got it yesterday. The phone I received in the mail from Sprint us in no way, shape, or form a refurb, even for Tiawana standards. This thing is literally dented on all 4 corners, had scratches all over the screen, the trackpad is off-set, the back won't go on/close, AND the keyboard is in horrid condition. The keyboard's keys are faded to a semi-dark grey, the letters are yellow, and it smells like ****ing cigarette smoke/black tar heroine. There is now way in cold hell that this is near acceptable. As some of you may remember, I was near killing someone over an issue in the Market, but this is the actual PHONE. I, can tangibly go out and strangle a human being over this. I've sent it back, and decided to keep mine and deal with it. What would you do?