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Had to exchange Droid INC

Discussion in 'Verizon' started by Jeffro248, Jul 3, 2010.

  1. Jeffro248

    Jeffro248 Member
    Thread Starter
    5

    May 30, 2010
    5
    0
    5
    I had to exchange my Droid Incredible because the external speaker has blown out. It was within the 30 day manufacture warranty. They sent me a like new re-certified, or should I get a brand new phone?
     

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  2. Droidus

    Droidus Well-Known Member
    38

    Nov 5, 2009
    178
    13
    38
    I'd demand a new one
     
  3. x026092

    x026092 Well-Known Member
    43

    Nov 16, 2009
    375
    29
    43
    MD 20/20
    you can demand, but they will give you what they will give you.
     
  4. CyHawk

    CyHawk Well-Known Member
    36

    May 28, 2010
    158
    8
    36
    Iowa
    I had to do a factory reset the other day because it was not syncing with gmail. I was told if it happens again, I would get another new one.
     
  5. famouzstarz

    famouzstarz Well-Known Member
    53

    Dec 14, 2009
    358
    66
    53
    Male
    505
    i sent back two inc's
    1. random rebooting
    2. mms problems would not download, would delete msg but would continue to fetch out on the network which would totally kill my battery.

    so im running back on my tour, wondering if i should get the X or wait a month for another inc
     
  6. kpantz

    kpantz Well-Known Member
    38

    May 25, 2010
    104
    19
    38
    Lehigh Valley, PA
    Beware - if you request a brand new one, you'll be waiting as long as everyone else is for their first Inc. I think refurbs are coming more quickly, but I don't think they're shipping out same day like they normally would.

    FWIW - I think I'm waiting for the Inc instead of switching, but I made VZW extend my worry-free guarantee to 60 days to give me more time to decide.
     

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