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Support Handcent

Discussion in 'Android Devices' started by SirCheese, Nov 29, 2010.

  1. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    Hello,

    I own the Moment, which I want to throw through Sprints windows, and randomly, with full bars, get Error 97 or Error 7 when attempting to send txt using Handcent, I have called Sprint on this several times over the last month or 2, each times, they do whatever they do on their end, and it works for a while or it doesn't. I finally take it to the store today on advice from a tech saying there may be an antenna issue, the tech at the store says no issues and that handcent MIGHT be my issue. Anyone ELSE seeing these network errors with Handcent? I don't believe that's the issue and feel Sprint just doesn't want to deal with it.


    Anyone?
     

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  2. ovrrdrive

    ovrrdrive Well-Known Member
    163

    Dec 18, 2009
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    I use handcent and have no issues at all...

    Have you done a factory reset at all?

    It might help.
     
  3. latinmaxima

    latinmaxima Well-Known Member
    113

    Oct 15, 2009
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    Customer Service/ Quality Assurance Supervisor
    Richmond ,KY
    I only get that error when I am trying to send and text and I have an incoming call at the same exact moment. Error 97 atleast. wait two seconds. your phone will probably ring and then your text will send fine
     
  4. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    No calls are coming in when this happens, I hardly use the phone portion. And as for hard reset, no, I haven't. Another piece of info, some "manager" at Sprint about 2 weeks ago says this is "known issue" and "you will need to wait for samsung to release a software update".....

    Also, this phone was a replacement and it's about a month old.
     
  5. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    I should be able to send txt on roaming? Error 97 again, no Handcent. This is getting old and tiresome :mad:
     
  6. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    God **** I hate this phone, the battery part is really pissing me off, I let it sit overnight, has 50+ percent, I get up, go to work and do nothing differently and the battery is at 5 percent in an hour.
     
  7. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    This morning, NO handcent, I still got 97 error and also a new one, error 7! YAY FOR SPRINT! Morons....it's NOT handcent obviously :rolleyes:
     
  8. knightprincess13

    16

    Nov 28, 2010
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    Female
    Student
    South Florida
    I've been having problems with handcent today as well... I've only had the app for about 36 hours, but I've had it twice before and deleted it because my phone just seems to hate it... I don't think its the apps fault OR Sprints. I think all these damn Moments are possessed and have minds of their owns.
     
  9. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    Just did a factory wipe, we will see
     
  10. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Still getting error 97. and right away. 4 times in a row...but google was syncing.....i couldn't imagine that being an issue?
     
  11. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Thanks for the help....
     
  12. Harpo

    Harpo New Member
    5

    Nov 17, 2009
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    Austin
    Sounds like the problem is with your account.

    As I understand it error code has to do with text messages being blocked, like you or your addressies have chosen not to receive text messages.
     
  13. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    It's not, I have unlimited everything, why would I block messages? That was my reason for getting unlimited.
     
  14. Harpo

    Harpo New Member
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    Nov 17, 2009
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    Austin
    I wasn't suggested you did it on purpose but the problem is not on your end.
     
  15. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    That's what I kept telling the Sprint techs, they just flat out refused to believe me and tried to blame it on Handcent and Samsung, saying it was a glitch in the phone software. Funny thing is, one of my co-workers has the Epic and she has the same problems.
     
  16. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    Also, how do I use ONLY handcent and not have both the built-in and handcent showing me messages???
     
  17. pastafarian

    pastafarian Pâtes avec votre foie
    523

    Nov 4, 2009
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    The Sea of Tranquility
    Turn off notifications and auto retrieve in the stock app's settings. Alternately, if rooted you can remove the stock app altogether.
     
    SirCheese likes this.
  18. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    Thank you, and no root yet, I am going to wait the 30 days for the return period to make sure I still want to keep and if I do, I will look into rooting it after :D
     
  19. pastafarian

    pastafarian Pâtes avec votre foie
    523

    Nov 4, 2009
    5,622
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    The Sea of Tranquility
    I understand, I waited at least an hour or so till I rooted mine. :D
    .


    .


    .
    (bought it used, no 30 day return!)
     
  20. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    :p
     
  21. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Another quick question, any way to turn off this predictivve texting crap? it seems to like to the second suggestion and its making me angry :O
     
  22. kbrn

    kbrn Well-Known Member
    63

    Feb 5, 2010
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    Male
    Androidholic
    Central Florida
    change the setting to your liking in menu/settings/language&keyboard/android keyboard
     
    SirCheese likes this.
  23. SirCheese

    SirCheese Well-Known Member
    Thread Starter
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    Jan 23, 2010
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    Rock on! Thanks!
     
  24. droid newb

    droid newb Well-Known Member
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    Nov 25, 2010
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    Fort Pierce, FL
    Does handcent allow you to assign custom text tones to specific contacts? I don't think chompsms does (not that I can tell anyway) and I'd like to do that if possible.

    TIA!
     
  25. kbrn

    kbrn Well-Known Member
    63

    Feb 5, 2010
    302
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    Male
    Androidholic
    Central Florida
    Not unfortunately

    but with this app you can:

    http://www.appbrain.com/app/whoisit/com.handyandy.whoisit
     

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