I have been with 3 for 6 years. Never had any bother from them all my handsets have been great until now. I sent my xperia into 3 they said I would have it back within 5-7 working days. They have had it over 3 weeks. I am always the one calling to see were phone is they never call me, an there answer to were my phone is the part needed to fix it is not in stock! How stupid a company this size cannot get a part to fix the phone. Is there anything I can do/say to get make things change?