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Support Handset Sound Quality Issues

Discussion in 'Android Devices' started by toekneewin, Apr 19, 2012.

  1. toekneewin

    toekneewin New Member
    Thread Starter
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    Apr 19, 2012
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    Hey, every time I call somebody and don't use speaker phone and use the handset speaker I get terrible sound quality from it and it's difficult to understand what the person calling me is saying.. Anybody else have this problem? Is there a way to fix it?
     

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  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member
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    Jun 14, 2011
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    This may sound a bit weird but is extremely common, check the ear speaker region for any foreign objects like dust or lint.
     
  3. toekneewin

    toekneewin New Member
    Thread Starter
    5

    Apr 19, 2012
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    I have already checked with a toothpick and there doesn't seem to be anything there. It seems to work normally if I have speaker phone on, however when the ear speaker region is active it's terrible and extremely difficult to understand what people are saying.
     
  4. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member
    153

    Jun 14, 2011
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    In that case i would have to advise that you return the phone to the place of purchase so that it may be looked at by an authorised repair agent.
     

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