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Hanging up all the time

Discussion in 'Android Devices' started by ld06, Dec 7, 2009.

  1. ld06

    ld06 Newbie
    Thread Starter

    Even though my screen turns off when it gets close to my face, my ear is constantly hanging up on people in the middle of a phone call. Is there a setting to lock the screen while in a phone call?

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  2. Podivin

    Podivin Android Expert

    I believe that when the screen is blanked it's locked (I could be wrong on that, but why else would they blank the screen). I suspect it's your chin that's doing the hanging up. I'm willing to be that your holding the phone wedged between head and shoulder, and that you chin is pressing the End button.
  3. W4LLY

    W4LLY Android Enthusiast

    The only problem I had was that i would always want to see the screen to make sure the person was still talking or switch to speaker...and end up hitting the end button thinking it will make the screen pop up lol.

    You can just tap the scroll button and it will flicker back in. once it goes to black tho it's locked.
  4. ld06

    ld06 Newbie
    Thread Starter

    No I hear it making the noises it makes when the screen is being touched and then it will hang up. It does hang up occasionally when I have it between my head and my shoulder but it'll also hang up if I'm just holding it against my ear.

    Could be something wrong with my face detection sensor?
  5. Copa Native

    Copa Native Member

    Are you calling someone on ATT? :D just saying
  6. ld06

    ld06 Newbie
    Thread Starter

    haha! No I'm calling my bf, also on Verizon.
  7. Caddyman

    Caddyman Android Expert

    do you have screen protector on? what kind if any...
  8. ld06

    ld06 Newbie
    Thread Starter

    No screen protector...
  9. Caddyman

    Caddyman Android Expert

    make a call then place your fingertip where the prox sensor is. does the screen go black or stay on?

  10. ld06

    ld06 Newbie
    Thread Starter


    But sometimes when I'm in a phone call the screen will turn back on even though it's pressed to my ear...
  11. Caddyman

    Caddyman Android Expert

    either you have a malformed head or your phone (hardware) is defective (and you should get it replaced).
  12. ld06

    ld06 Newbie
    Thread Starter

    xD Pretty sure my head is normal but hey, could be wrong!

    I'm thinking it is the hardware though...I also have a problem with it sending blank text messages to people. If I send a text to one person it'll send a blank text to another person simultaneously. Loooots of blank text messages sent as a result.
  13. bagged00

    bagged00 Member

    ever figure this out? my phones doing it now and it pisses me off. i thought it was me but the more and more it happens im starting not to think its me. went to verizon and they told me there was a software problem with it and i needed to do a software update through my computer. i just got the most recent update sent to me and updated auto not manually any suggestions? its really pissing me off.
  14. Slugdoc

    Slugdoc Well-Known Member

    This has been happening to me too. Since the update. Never before the update.
  15. bagged00

    bagged00 Member

    mines happend alot lately. i talked to tech support they tried to blame it on me. im bout to go up there and argue with them about it. they thought i was saying i was having dropped calls through the network and they only showed 2 dropped calls. how do they no its not dropped calls? maybe its software thats making the call end and now be dropped?? i dunno its pissing me off really bad tho.
  16. krad22

    krad22 Lurker

    My Droid is hanging up mid call on almost every call. I do seem to have better luck with my left ear, if that's possible...
  17. jreed2560

    jreed2560 Android Expert

    My eris would do this all the time. Especially when I powered on the device. It would page my wife everytime I powered on the phone. No problems after the update, but I thought it was very strange.
  18. machikunas

    machikunas Lurker

    My wife is having this problem with her droid. It works fine for me but always does this to her. And it's definitely button presses for her because sometimes she'll hit mute or random numbers on the number pad.
    Are there any apps available that would let us lock the screen while making a call? Like it would do it's normal lock, as if our face is next to the screen, and then stay locked off unless we press the top button? I can't seem to find any apps that give me this control.
  19. droid-dohrk

    droid-dohrk Member

    Another option you can do, I do this, is when you are on the phone call, press the home button and that will keep the phone call on, but make the phone app go off the screen. I do that because I have a skin/phone cover that makes the buttons kind of hard to press, so I downloaded Volume Control by RevoSolutionary Development and I open that and use the slider to change the volume. If the other party hangs up, obviously your phone will hang up. If you are done, you just press the End call or you can press Phone again and then End Call on the phone app.

    *NOTE* I've only done this with the phone plugged in and I'm on a call right now, so I don't know if the phone will sleep and then you have to press End call to wake it up, etc. I think someone else said you can press the Trackball to wake it up while on a call, then you won't hang up on accident.

    Yes, the trackball will wake it up again and it doesn't need a swipe to unlock either. I just tested.
  20. machikunas

    machikunas Lurker

    Well, I still think there must be an app with a setting that could help I'm just missing it. But, thanks for the suggestion, based on your method we're doing something similar except after hitting home she turns on the flashlight app (set as low as it goes) so when she touches the screen all it does is slightly turn the brightness up or down. Thanks!
    peregrins2 likes this.
  21. peregrins2

    peregrins2 Lurker

    I'm going to try to go to the Home Screen just before I put the phone on my shoulder. Because it's my face that's "ending" or "muting". For some reason the shift from holding the phone to my ear to placing it on my shoulder and tipping my head lights up the screen. If I'm on the home screen I guess I may start up another app but I don't mind that. As long as it doesn't hang up or mute anymore! I have my phone automatically lock (the dot-pattern thing) so when the call ends I get a shortcut that says "Return to call" and then I "end".

    Thanks for the hints!
  22. babawo

    babawo Lurker

    my android OS'2.2 kernel2.6.32
    build number V1.5.2
  23. doogald

    doogald Extreme Android User

    Welcome to Android Forums. Sorry to hear that you are having a problem, but your description does not match the phone of this forum, the Verizon HTC Droid Eris. Which model phone do you have?

HTC Droid Eris Forum

The HTC Droid Eris release date was November 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7600 processor, and 1300mAh battery.

November 2009
Release Date

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