Good day to all, Hi. I'm actually a geek and an avid iPhone 4G fan but my 76 yr old mom has had an HTC Eris for over a year now and I enjoy the opportunity to play with it on the rare occaisions we get together. I even set it up so that, if she uses an app called Tango and stands in front of a mirror, I can video conference with her using the same app on my iPhone. She loves being able to see me. Obviously, the HTC Eris is too much muscle for her, but I think keeping with up the latest in technology, in her eyes, allows us to relate more... (Aren't Moms the best!) Anyway, I can usually figure her issues out on my own, using the user guide or doing a quick search online, but I finally came across a problem that seems to be a mystery, wrapped within a conundrum shrouded by an enigma... ;-) I'm going to search this forum for the 3rd time to make sure it hasn't been answered yet, but if not, you'll see me calling for help. Thank you all in advance for your help!