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Has amyone phoned HTC hotline about support??

Discussion in 'Android Devices' started by DonB, May 26, 2010.

  1. DonB

    DonB ♡ Truth, Justice and the American Way !! ♡ ™
    Moderator Thread Starter

    Has anyone tried contacting HTC support Hotline, with all the issues posted here, I know many have emailed but has anyone tried calling them??

    United States & Canada (English)

    Language Hotline Days Hours English 866-449-8358 7 days a week 6am EST to 1am EST 7 days a week

  2. cephraim

    cephraim Well-Known Member

    I just called them.

    My only serious problem is that my phone no longer works properly with my car's BT unit.

    His explanation is that the new BTsoftware on the phone is not backwards compatible with all older BT units. No upgrade is planned to fix the problem.

    Basically, he said the only solution is to go back to Sprint and request a replacement phone that's running 1.5.

    The only other potential fix is if my car manufacturer (Nissan) upgrades the BT software in the car.

  3. DonB

    DonB ♡ Truth, Justice and the American Way !! ♡ ™
    Moderator Thread Starter

    Kool at least they are answering, I may call them later to see what they say about the Lag on the phone when making calls that many are having


HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

July 2009
Release Date

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