I've been trying to return mine and I can't even get a response to my request for a refund/item return. I'm really sad this isn't going to workout (at least for now). It's such a great looking phone and the features of 2.1 are really nice....I just hate the thought of paying a company $529 for something that clearly wasn't tested to any degree before launch. If they get the basics fixed (being able to actually use 3G reliably) maybe i'll be back. Good luck to the rest of you!