as mentioned in another thread, i stupidly dropped my phone and shattered the screen. the touch features still worked but being OCD i cannot use a shattered phone screen.
my only option was to send it to samsung for repair. shipped it out 8/8. they received it 8/11. predicted a completion date on 8/18. well now its 8/20 and no update. called samsung tech support and all they told me was to call back again tomorrow.
maybe i am being impatient but i talked to a similar forum member (also from nj) who had his phone back in 5 days. this is day 12.
i know i can't do anything about it, so i am just asking if anyone else has had experiences with samsung repair on an s3 or other similar mobile devices. using an old blackberry 8100 is painful, sadly.
my only option was to send it to samsung for repair. shipped it out 8/8. they received it 8/11. predicted a completion date on 8/18. well now its 8/20 and no update. called samsung tech support and all they told me was to call back again tomorrow.
maybe i am being impatient but i talked to a similar forum member (also from nj) who had his phone back in 5 days. this is day 12.
i know i can't do anything about it, so i am just asking if anyone else has had experiences with samsung repair on an s3 or other similar mobile devices. using an old blackberry 8100 is painful, sadly.
