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Has anyone used Amazon Wirless to purchase a smartphone

DoctorZaius68

Well-Known Member
Sep 19, 2010
108
12
New Jersey
Now that Verizon has announced that they will be moving to tiered data plans this summer and I am out of contract, I am now looking to purchace a new android smartphone. I am considering buying a Thunderbolt from amazon at $199 vs. Verizon's $250.

My biggest concern is how I would handle a warrenty issue. Do I deal with Verizon for warrenty issues or Amazon? Can I still take my phone into a Verizon corporate store for warrenty issues?

Please let em know your experience.

DZ
 
Now that Verizon has announced that they will be moving to tiered data plans this summer and I am out of contract, I am now looking to purchace a new android smartphone. I am considering buying a Thunderbolt from amazon at $199 vs. Verizon's $250.

My biggest concern is how I would handle a warrenty issue. Do I deal with Verizon for warrenty issues or Amazon? Can I still take my phone into a Verizon corporate store for warrenty issues?

Please let em know your experience.

DZ

I am sorry I haven't been in the ally forum in a couple days.... I have purchased phones from amazon.. IMO it was the best experience I have had. I purchased a mytouch slide from there and had major issues so I talked to TMO and they said for the first 30 days I have to go through amazon which isn't a big deal ( they are nice and are based in the USA) after 30 days you go through verizon or the phone company you have. Trust me you will enjoy your experience.
 
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Amazon seriously is pleasant to talk to. I ordered a necklace for my gf at the time for xmas and when i got it i took it out of the envelope. it was shoved in a velvet bag but the chain wasnt kept neat/taped like it should of been so i called and explained to the guy. and he issued be a refund right there on the spot without waiting for me to ship it back. sent me the label in an email, and then for my troubles issued me a $10 store credit. best experience with customer service. ever. and i havent had to complain about packaging since.
 
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