Most people paying that much for a phone want it to work from day 1. And not have to wait for an update. Why is it so hard to believe Verizon is trying to make sure the majority of their customers are happy as opposed to a select few? And of course Verizon is losing money by waiting. They missed the biggest shopping weekend of the year already. And to the thought that Verizon doesn't want people exchanging their phones so they're waiting until that period closes. Really? Guess that's why Verizon chose to extend the return period to January 15 huh?