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Support Have 4G but no 3G data. Screeching and static during calls as well.

Discussion in 'Android Devices' started by ut_icedragon, Jan 11, 2012.

  1. ut_icedragon

    ut_icedragon Member
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    My Charge is acting up again. I had always attributed my recent 4G and 3G problems to the network outages last month, but yesterday a new wrinkle developed. I know I can access 4G just fine when I'm in my car or out in most areas around town, but I have never been able to get anything but 3G in my house or my work (probably something to do with the construction of the buildings). Yesterday, I lost my 3G connection at home but 4G works fine when I'm out and about. I figured I would give it 24 hours but its doing the same thing today. I cannot get the phone to switch to 3G at all. Its either 4G or nothing. I can get 4G at home and work when I stand near exterior doors and some windows, but I lose all data once I leave that area. Is the 3G ntework down or is this an issue with the 4G SIM card and network again?

    MY second questions is something that has been happening for several month from time to time but has gotten really bad recently. During phone calls, I can hear loud high pitch screeches and popping noises. I don't know if its 100% related, but they seem to occur almost every time I move the phone during a call and the screen illuminates. Sometimes, the person I am talking will say that my voice is becoming distorted, almost digitized. I hang up and call again and it seems to go away, but I still get the popping and screeching sounds from time to time. This has been going on long before the recent network outages, but like I said, it just got really bad recently.

    I have done reboots, pull battery, switching CDMA modes and everything but a factory reset. The phone is also not rooted.

    Anyone have any idea what might be causing these issues? I read somewhere that *228 has harmful effects on the SIM card of these phones. I did this once a long time ago but none of these issues were happening then (well maybe the static but it was sporadic and it just got bad recently.)
     

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  2. Hawk03

    Hawk03 Member
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    The screeching seems to be a common issue with the Charge. My phone was fine until the GB update and then it started doing the same thing. Not much you can do besides trying a different rom or waiting for an update from Verizon, which may or may not ever come.
     
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  3. ut_icedragon

    ut_icedragon Member
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    I went to the Verizon store yesterday after work and talked to one of the people there. They said the screeching is a known issue since the last GB update and they are expecting a new release soon.

    My 3G came back last night and is still up. They said that they had a couple notifications on their internal Verizon employee forum with the charge yesrteday about it too.

    Also, a possible insight into the working of their problem notification system. Its not an issue till someone at a store raises an issue report, or an employee reports an incident. I guess that just makes too much sense.
     

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