I have had some serious issues with the phone so far. Had to exchange my day on unit cause the screen became unresponsive while charging on the oem charger. Replacement phone fixed this but the up.volume button got stuck and would not register my presses Got another phone all was well until I plug my headphones in and find I only get sound from the right headphones. If I push the plug in harder and hold it I get sound from both. As soon as I let go same issue. Tried a bunch of sets of head phones. I love the phone but I'm starting to question the build quality of it at this point. Not to mention Verizon thinks I'm nuts at this point.