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Support Having trouble receiving texts...

Discussion in 'Android Devices' started by kpmaher, Jul 27, 2012.

  1. kpmaher

    kpmaher New Member
    Thread Starter
    5

    Jul 27, 2012
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    0
    5
    Hey everyone, new to the forums. And like most new people, I'm here because I have a problem. And I looked through previous topics and could not find anyone with the same problem as me.

    For one reason or another, I cannot receive text messages. I can successfully send them, and my data/internet work fine. I saw other posters had those issue, but where mine is different, is that all of my conversations were deleted, except for sent/received picture messages. If a particular conversation didn't have a picture in the conversation, it was completely deleted.

    I've tried my settings, turning the phone off, doing a battery pool. Nothing has worked. I of course would like to do everything possible to not have to do a factory reset, but if I have to, I have to.

    I have a Droid X2 running version 2.3.5. I have Verizon.

    I'm assuming this is a pretty rare occurrence, so I hope there is a fix out there somewhere. Thank you in advance!!
     

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  2. mamawm

    mamawm Well-Known Member
    63

    Jul 22, 2011
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    welcome to the forum. i would call tech support first and let them see if there are some settings on their end that aren't quite right, they can try to send a test text. if all else fails then do the fdr.
     
  3. Metroid Prime

    Metroid Prime Oil Can!!! Oil Can!!!
    443

    Feb 15, 2012
    9,110
    2,921
    443
    Male
    Learning web development
    Texas
    Have you tried contacting Verizon about this?
     
  4. coolpoete

    coolpoete Well-Known Member
    73

    May 21, 2011
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    73
    Alabama
    Are you on a stock rom or a custom rom?
     

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