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Support Headphones not recognized after marshmallow update

Discussion in 'Android Devices' started by Sjm_22221983, Apr 10, 2016.

  1. Sjm_22221983

    Sjm_22221983 Lurker
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    I am using Factory provided headphones that I have used since I got the phone. After the marshmallow update along with many other issues I am now unable to use my headphones. The little headphone icon no longer pops up when I plug the headphones in. However if I have them plugged into mic does still work. I have tried this on several apps and it is all the same. The headphones to work on other devices. Any assistance?

     

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  2. Loltroll

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    I have the exact same issue. I found a temporary workaround with an app called SoundAbout that can force the phone to play sounds through headphones, however that feels a bit annoying in the long-run...
     
  3. P_Dub

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    This happened to me as well. I have to keep unplugging and replugging and twisting and adjusting the headphone plug until I get sound. Even then, I get that tunnel effect like a voice cancelling feature where you can hear some of the music, but not the mono vocals. More adjustment of the plug can get the full sound to come out, but I don't remember this happening before.

    I tried wiping the cache which has been suggested in other places, but that didn't work. The Soundabout app allows me to keep the sound playing while I adjust the cable, but it's still a problem with the jack or the software. I'm using the stock headphones with a 3-pin plug.
     
  4. wgraz

    wgraz Newbie
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    This must be a huge problem with Marshmallow. I JUST received this update with my ATT GN4 and I have the SAME freaking problem. This is ridiculous. I use my wired headset all of the time. This is a major PIA.
     
  5. mikedt

    mikedt 你好
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    Nothing posted since June, so possibly HTC fixed whatever they broke with the original update. I'd suggest it's not a general problem with Marshmallow, more like HTC caused it in this particular phone.
     
  6. P_Dub

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    I switched to a Bluetooth adapter.

    My guess is that they modified the power of the plug causing the issue. Does anyone know if it's possible to modify it through a rooted phone?
     
  7. dontpanicbobby

    dontpanicbobby Android Expert
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    No problem with my Sony cans. I don't really use cans. I read that on a Hi- Fi forum somewhere.

    Seriously though. my Sony over their ear headphones work great.
     
  8. dontpanicbobby

    dontpanicbobby Android Expert
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    OMFG! Since HTC isn't selling these anymore they should just strip the phone stuff off and sell it as a music and app player with 2 microSD card slots instead of a Sim card. I'd forgotten how good this sounds.
     
  9. Leofean

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    I have the same problem with a update Marshmallow to my Moto G 3rd. Do you have any troubleshoot?
     
    #9 Leofean, Oct 2, 2016
    Last edited: Oct 2, 2016

HTC One M8

The HTC One M8 is the Taiwanese company's flagship phone for the first half of 2014. It built on its predecessor with an upgraded 5-inch 1080p display, Snapdragon 801 processor, 2GB of RAM, 32GB of internal storage, and an UltraPixel rear Duo Camera.
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