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Headphones partially not working - not a hardware issue

Discussion in 'Android Devices' started by Tizthewizz, Feb 5, 2016.

  1. Tizthewizz

    Tizthewizz Lurker
    Thread Starter

    Hey fellas,

    so I recently got a used S6 Edge and there was a problem whenever I used headphones. The left earbud works fine but there is hardly any sound coming out of the right one(checked with several headphones, its a phone issue), really just minimal, very very quiet. I naturally figured this was a hardware error so I went to my local phone repair guy and had that part replaced.
    Now, unfortunately the problem still isn't solved. With the new replacement it has gotten a little bit better, but the right earbud is still a lot quieter than the left one. So the repair guy said its a software issue.
    Do you guys know anything about that?
    I'm not rooted and on the official 5.1.1. Just tried factory resetting but that didn't really help. Any suggestions or anything I can look into that might solve this issue, be it rooted or not?
    Cheers
     



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  2. Tizthewizz

    Tizthewizz Lurker
    Thread Starter

    push, anybody?
     

Samsung Galaxy S6 Edge Forum

The Samsung Galaxy S6 Edge release date was April 2015. Features and Specs include a 5.1" inch screen, 16MP camera, 3GB RAM, Exynos 7420 Octa processor, and 2600mAh battery.

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