Headset symbol is stuck in my phone's notifications. I tried cleaning it, plugging and unplugging headsets. I think it's a software issue I tried using the apps recommend by other users who faced the same issue but it says "headsets are plugged in." I also tried a factory reset. No results. I can test alarm tones and the key tones but no music nor can I make calls and watch videos.

 

I don't know if I can return it. It is in warranty I brought it from Amazon but when I took it to the nearby mobile repairing shop they told me they'll charge to see if there is a hardware problem and if there isn't then the phone is of no use.

 

Thanks for your help. I used a blow dryer on the headphone jack an hour ago and now it's working fine.