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Support HELP!! 2.2 ota message recieved but wouldn't download

Discussion in 'Android Devices' started by yamamonster600, Sep 7, 2010.

  1. yamamonster600

    yamamonster600 Well-Known Member
    Thread Starter
    38

    Jul 23, 2010
    123
    13
    38
    Jetski sales
    Macon, Ga
    So i got the ota for 2.2 on last tuesday. i hit the button to download now, it said my sd card was safe to remove, and thats it. looked in settings and still running 2.1 and system is up to date. called vz said they haven't heard of this, they called htc and said nothing to do but wait and the system SHOULD notice and try again within 2 weeks....(sucks) my wife got the update msg last thursday same thing happened. wtf is going on? anybody else have this problem.
     

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  2. jamor

    jamor Well-Known Member
    213

    Apr 13, 2010
    3,688
    761
    213
    Planet Earth
    Do a factory reset, back up and wipe your phone completely.

    When it reboots, your OTA will come back instantly.

    This was my case. It took me 3 times for it to work because I was rooted. It failed then said "system up to date" after reboot.

    After each factory reset / complete wipe, the OTA came back instantly upon reboot.
     
  3. Dream

    Dream Well-Known Member
    73

    Oct 26, 2009
    431
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    73
    Twin Cities
    Try going into settings > about phone > system update and see what happens.
     
  4. Flash408

    Flash408 Active Member
    16

    Jun 3, 2010
    39
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    There is a update.zip file floating around somewhere on this forum that you need. There should be instructions also for how to get it going.

    YOU DON'T NEED TO WIPE THE DEVICE

    I'm looking for the thread now, but it's hiding.
     
  5. phositadc

    phositadc Well-Known Member
    43

    Mar 18, 2010
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    43
    Several of us had this exact same problem with the May OTA. For me, the OTA never came back, so I ended up having to install it manually, which was easy enough. You might try the factory reset suggestion above, but if that doesn't work, just install the OTA manually.
     
  6. Flash408

    Flash408 Active Member
    16

    Jun 3, 2010
    39
    4
    16
    yamamonster600 likes this.
  7. iowabowtech

    iowabowtech root@android:/ #
    1,493

    May 2, 2010
    12,170
    8,669
    1,493
    Making the Establishment nervous
    Iowa|USA
    You might try the old "checkin" trick. Use the phone's keypad and enter:

    *#*#2432546#*#*
     
  8. yamamonster600

    yamamonster600 Well-Known Member
    Thread Starter
    38

    Jul 23, 2010
    123
    13
    38
    Jetski sales
    Macon, Ga
    got it, thanks for the help, and a big thanks to Flash408 for the link
     

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