Hi,

I downloaded the unbranded update yesterday for htc desire hd. I tried to install and it rebooted and the green man and exclamation mark appeared.

I disconnected the battery and restarted, then tried again to no avail.

Today i did a factory reset and formatted the sd card, re-downloaded the update and tried again. The same thing occurred.

The phone has never been 'rooted' (im not even sure what that means but came across the term in search results)

Android Version 2.2
Baseband version 12.28b.60.140eu_26.03.02.26_m
kernel version 2.6.32.21-gf3f553d
Software number 1.32.405.6

The phone was purchased from vodafone UNBRANDED.

I would really apreciate the help on this, thanks