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help accidently deleted my data profile asap

Discussion in 'Android Devices' started by Needforspeed, Feb 3, 2011.

  1. Needforspeed

    Needforspeed Well-Known Member
    Thread Starter

    Ok my data profile wouldnt update so i saw something that said I can update it by going to ##data# and restoring the profile well now I have no service at all like its never been activated before and it just sits there at the hands free activation screen and keeps saying contacting network but nothing happens and I'm also rooted please help asap
     



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  2. frenchy714

    frenchy714 Android Expert

    What happens when you power your phone off then turn it back on?
     
  3. Needforspeed

    Needforspeed Well-Known Member
    Thread Starter

    Still no service
     
  4. frenchy714

    frenchy714 Android Expert

    Have you tried to do the "reprovisioning" again? Or are you not able to?
     
  5. frenchy714

    frenchy714 Android Expert

    Your best bet might be to just call Sprint and see what they can do over the phone. They're not going to know you're rooted based on your call.
     
  6. Needforspeed

    Needforspeed Well-Known Member
    Thread Starter

    Do u know what the defualt home ip is under data profile after going to ##data#
     
  7. Mr. Ed

    Mr. Ed Extreme Android User

    When you go to that data menu is your info listed? It sounds like you may have done this and are unable to get a good connection to finish. Can you try from a different area that may comunicate better with the tower
     
  8. Needforspeed

    Needforspeed Well-Known Member
    Thread Starter

    It is all blank the username and everything but I remember it i just remember what the ip addresses were
     
  9. Mr. Ed

    Mr. Ed Extreme Android User

    You shouldn't even need that. Restoring inputs all of that automatically. Can you get to another location/ near the tower or near another
     
  10. Needforspeed

    Needforspeed Well-Known Member
    Thread Starter

    Its not restored yet I let it sit and still nothing
     
  11. JB in AZ

    JB in AZ Android Expert

    Like frenchy said, I would just get to another phone, and call Sprint. Just tell them you phone isn't working... They will re-provision (or walk you through it) over the phone.
     
  12. Mr. Ed

    Mr. Ed Extreme Android User

    ^this. I will try and find the generic info from the data fields.

    Still unclear on why yours deleted the info. Are we certain it wasn't manually deleted? Even then the data is restored when connecting to the network. Have you tried trying from a completely different location 5 miles plus away potentially near a different tower. It is obvious your phone and the network are not comunicated at your current location
     
  13. Mr. Ed

    Mr. Ed Extreme Android User

    Interesting thought....what if he simply flashes the latest radio/prl combo pack?
     
  14. Needforspeed

    Needforspeed Well-Known Member
    Thread Starter

    Called sprint and they fixed it all I had to do was change the roaming to auto and update my prl and data profile then change it back to sprint
     
  15. Mr. Ed

    Mr. Ed Extreme Android User

    Good to know! Glad it is fixed.
     

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