1. Are you ready for the Galaxy S20? Here is everything we know so far!

Help Advertisment Pop Ups on the phone

Discussion in 'Android Devices' started by DroidL, Oct 20, 2014.

  1. DroidL

    DroidL Android Enthusiast
    Thread Starter

    My kid had had a phone for awhile now, and I had not really messed with it as he had his own phone.

    Anyway I was helping him with something and there are like advertisements that keep popping up on the screen and in the notifications and I guess he downloaded some games or some stupid stuff and got infected with something.

    I have run several Anti Virus things and they all seem to give the all clear.

    Any ideas on how to retake his phone without have to do a factory reset and will a factory reset even cure the problem. I have been deleting apps but so far nothing.

    He is afraid If I do a factory reset he will lose all progress in several games he has.

    Max
     



    1. Download the Forums for Android™ app!


      Download

       
  2. dynomot

    dynomot Android Expert

    When Notification/ad pops up long press it to see which application is responsible. Then you can unistall it. It is likely to be a free version of a game by the sound of it. Which is fair enough developers have to get an income somehow, but if it is a paid version, got from a reputable app store (Google play, Amazon, Samsung's own) then complain to them about it.
     

Samsung Galaxy Note 3 Forum

The Samsung Galaxy Note 3 release date was September 2013. Features and Specs include a 5.7" inch screen, 13MP camera, 3GB RAM, Snapdragon 800 processor, and 3200mAh battery.

September 2013
Release Date
0
Reviews
Loading...

Share This Page

Loading...