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Help Advertisment Pop Ups on the phone

Discussion in 'Android Devices' started by DroidL, Oct 20, 2014.

  1. DroidL

    DroidL Android Enthusiast
    Thread Starter

    My kid had had a phone for awhile now, and I had not really messed with it as he had his own phone.

    Anyway I was helping him with something and there are like advertisements that keep popping up on the screen and in the notifications and I guess he downloaded some games or some stupid stuff and got infected with something.

    I have run several Anti Virus things and they all seem to give the all clear.

    Any ideas on how to retake his phone without have to do a factory reset and will a factory reset even cure the problem. I have been deleting apps but so far nothing.

    He is afraid If I do a factory reset he will lose all progress in several games he has.


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  2. dynomot

    dynomot Android Expert

    When Notification/ad pops up long press it to see which application is responsible. Then you can unistall it. It is likely to be a free version of a game by the sound of it. Which is fair enough developers have to get an income somehow, but if it is a paid version, got from a reputable app store (Google play, Amazon, Samsung's own) then complain to them about it.

Samsung Galaxy Note 3 Forum

The Samsung Galaxy Note 3 release date was September 2013. Features and Specs include a 5.7" inch screen, 13MP camera, 3GB RAM, Snapdragon 800 processor, and 3200mAh battery.

September 2013
Release Date

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