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[HELP] Android app suspension

Discussion in 'Android Apps & Games' started by jurgen kloop, Oct 16, 2014.

  1. jurgen kloop

    jurgen kloop Lurker
    Thread Starter

    Hi Guys,

    I published one app few days ago and I recently changed its name from my developer console but not changed it in androidmanifest,xml
    After an hour I received mail from Google saying your app is suspended with below reason

    REASON FOR REMOVAL: Violation of the intellectual property and impersonation or deceptive behavior provisions of the Content Policy. Please refer to the IP infringement and impersonation policy help article for more information.

    Can changing name has caused this suspension?
    Please help me on this
     



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  2. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Hello Jurgen, Welcome to Android Forums. :)

    Sorry it has to be under these circumstances. There are a lot of incidents of apps being arbitrarily pulled from the play store. Let me see if I can track down some of our developer members who can offer you some advice on how to proceed.
     
    El Presidente and scary alien like this.
  3. scary alien

    scary alien not really so scary
    VIP Member

    Hey jurgen--welcome to our AndroidForums!

    I don't think anyone really / quite understands the specifics of what might trigger a little scrutiny by Google of a given Android app, although I guess I wouldn't be surprised by a change in the app automatically triggering an automated review of some kind :dontknow:.

    The published name on the Play Store should be what your app represents in it's display--I can see them dinging you on that, especially if it's a name that is already in-use by someone that already owns the rights to it.

    [the package name would not matter, since I think the vast majority of app users are totally and blissfully unaware of an app's package name]

    It could also be that the name you chose (or your app's contents or function) does violate Google's impersonation or intellectual property ("IP" that you mentioned?):

    Without seeing your app or knowing it's contents, we can't really give you any guidance as far as what they found objectionable (one of the main, major failings of their notification polices: i.e., they will not tell you specifically what they found in violation :banghead:).

    Google is getting a little better in this regard, but they still have a long way to go, in my opinion.

    I hope that helps a little.
     
    El Presidente and lunatic59 like this.
  4. jurgen kloop

    jurgen kloop Lurker
    Thread Starter

    Hi scary alien,
    Thanks alot for your response.There are few more thinks i would mention here regarding my suspended app.
    1. I created promo video for my app but i uploaded it to youtube with my another gmail id which was different from my developer console id.

    2. I used picasa web api to fetch public images that where hosted at my another gmail id with was also not same as that of developer console.

    Can this be the issue?
     
  5. scary alien

    scary alien not really so scary
    VIP Member

    I don't think #1 (the promo video) would be an issue from another uploader account--I'm almost certain I've seen promo videos that were actually done by non-developers that were featured in a developer's app (with their permission, of course).

    Your #2 item regarding the images would probably depend on what the image content actually was and/or who owns the rights to them (i.e., just because they're on the 'net doesn't mean that they creator gave or relinquished the rights or the ownership of the images--pics are obviously re-posted without permission all the time) and if you were given or obtained permission to re-use them.

    :dontknow:
     
    lunatic59 likes this.
  6. jurgen kloop

    jurgen kloop Lurker
    Thread Starter

    I am absolutely sure about the content of images as they all were created by my designer partner:(
     
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