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[HELP] Asus Zenfone 2 Factory Reset Taking Forever 4+ Hours

Discussion in 'Android Devices' started by Xtremeacecow124, Feb 29, 2016.

  1. Xtremeacecow124

    Thread Starter

    I have an Asus Zenfone 2 (ZE551ML) 4 GB RAM 2.3 GHz CPU 64 GB with Android 5.1.1. I tried to factory reset and it is stuck on the erasing screen. It has stayed there for over 4 hours. What should I do?
    Note: the battery is not removable.


    #1 Xtremeacecow124, Feb 29, 2016
    Last edited: Feb 29, 2016
  2. Best Answer:
    Post #3 by Xtremeacecow124, Mar 1, 2016 (1 points)

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  3. Xtremeacecow124

    Thread Starter

    12 hours later, I turned it off by holding the power button and it is back to the erasing screen when I turn it on again.
  4. Xtremeacecow124

    Thread Starter

    Never mind, it just took around a day to finish
    choa23 likes this.
  5. suhades

    suhades Lurker

  6. choa23

    choa23 Lurker

    hey man..i had the same problem, after a factory reset my asus been sitting on JUST A SEC for a few hours now...what do i do? just wait for it?
  7. Xtremeacecow124

    Thread Starter

    Just wait for it. It takes a long time but it eventually works.
  8. Xtremeacecow124

    Thread Starter

    If it doesn't work after 2 days, then power it off and power it on and it should work then. If it doesn't work then, go to an ASUS service centre and they will fix it or replace it.
  9. abhinandhsr44

    abhinandhsr44 Lurker

    You just wait 2 hour . If it still shows loading you just power off forcefully using power button and then power on. This will works 100% Sure. Its a bootloop error
  10. abhinandhsr44

    abhinandhsr44 Lurker

    No forcefully power off using power button and switch on it like properly
  11. sittul

    sittul Lurker

    If you try to off the phone by pressing power button and volume up simultaneously .you can easily able to power it off.

ASUS ZenFone 2 Forum

The ASUS ZenFone 2 release date was March 2015. Features and Specs include a 5.5" inch screen, 13MP camera, 2/4GB RAM, Intel Atom Z3580 processor, and 3000mAh battery.

March 2015
Release Date

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