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Support [HELP] Asus Zenfone 2 Factory Reset Taking Forever 4+ Hours

Discussion in 'Android Devices' started by Xtremeacecow124, Feb 29, 2016.

  1. Xtremeacecow124

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    Hello,
    I have an Asus Zenfone 2 (ZE551ML) 4 GB RAM 2.3 GHz CPU 64 GB with Android 5.1.1. I tried to factory reset and it is stuck on the erasing screen. It has stayed there for over 4 hours. What should I do?
    Note: the battery is not removable.

     

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    #1 Xtremeacecow124, Feb 29, 2016
    Last edited: Feb 29, 2016
  2. Xtremeacecow124

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    12 hours later, I turned it off by holding the power button and it is back to the erasing screen when I turn it on again.
     
  3. Xtremeacecow124

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    Never mind, it just took around a day to finish
     
    choa23 likes this.
  4. suhades

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    HAHAHAHAHAHAHHAHAH ONLY ONE DAY
     
  5. choa23

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    hey man..i had the same problem, after a factory reset my asus been sitting on JUST A SEC for a few hours now...what do i do? just wait for it?
     
  6. Xtremeacecow124

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    Just wait for it. It takes a long time but it eventually works.
     
  7. Xtremeacecow124

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    If it doesn't work after 2 days, then power it off and power it on and it should work then. If it doesn't work then, go to an ASUS service centre and they will fix it or replace it.
     
  8. abhinandhsr44

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    You just wait 2 hour . If it still shows loading you just power off forcefully using power button and then power on. This will works 100% Sure. Its a bootloop error
     
  9. abhinandhsr44

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    No forcefully power off using power button and switch on it like properly
     
  10. sittul

    sittul Lurker
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    If you try to off the phone by pressing power button and volume up simultaneously .you can easily able to power it off.
     

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